Return & Refund Policy

Warranty Coverage

All products manufactured by 2 Wheel Fabrication come with a 30-day manufacturer’s warranty from the date of delivery. This warranty covers manufacturing defects and ensures that the product matches its listed description.

Return Eligibility

  • All products except custom fabrications are eligible for return within 30 days of delivery
  • Custom fabrication orders are final sale and not eligible for return
  • Holiday purchases may have extended return windows which will be announced during specific promotional periods

To initiate a return, please:

  1. Contact us through our Contact Us page
  2. Include your original order receipt
  3. Provide clear photos of any defects
  4. Include a brief description of the issue

Return Shipping

  • Customers are responsible for return shipping costs
  • Accepted carriers: USPS, UPS, and FedEx
  • Exception: For items that arrive different from their listing description, we will provide a return shipping label at no cost

Refund Process

  • A 25% restocking fee applies to all returns
  • Refunds will be processed within 7 business days of receiving the returned item
  • Refunds will be issued to the original payment method used for purchase

Defective Items

If you receive a defective item or an item different from what was listed:

  • Defective items: Covered under our 30-day manufacturer’s warranty and will be replaced or refunded
  • Incorrect items: We will provide a return shipping label and send the correct item upon receipt of the return

Additional Terms

  • All returned items must be in their original condition
  • Required documentation: Original order receipt, photos of any defects, and description of the issue
  • Extended return windows may apply during holiday seasons (specific dates will be announced)

This policy is subject to change. Any modifications will be posted on our website with the effective date of change.